We'd Love to Hear From You
Have a question, feedback, or just want to say hello? Our team is here to help and typically responds within 24 hours.
How Can We Help?
Email Support
Drop us a line at hello@turbostore.com and we'll get back to you within one business day.
Business Hours
Monday through Friday, 9 AM – 6 PM EST. We're closed on major holidays but still monitoring for urgent requests.
Live Chat
Chat with us in real time during business hours using the widget in the bottom-right corner of your screen.
Frequently Asked Questions
How long does shipping take?
Standard shipping typically takes 5–7 business days within the continental US. Expedited options (2-day and overnight) are available at checkout. International orders usually arrive within 10–14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. To start a return, email us at support@turbostore.com with your order number and we'll send you a prepaid return label. Refunds are processed within 5 business days of receiving the item.
How can I track my order?
Once your order ships, you'll receive an email with a tracking number and a link to follow your package in real time. You can also log into your account and view tracking details under Order History.
Do you offer wholesale or bulk pricing?
Yes! We work with retailers, designers, and corporate buyers. For wholesale inquiries, reach out to hello@turbostore.com with details about your business and the products you're interested in. We'll get back to you within 48 hours with pricing and minimum order information.